Onboarding and continuous training

Develop your GEMS understanding with comprehensive onboarding and training.

Experience the GEMS difference and receive the support you need to elevate your entity management. Say goodbye to stress and uncertainty as we equip you with the necessary tools and resources to succeed, including personalized onboarding, expert-led training, regional workshops, and our prestigious annual client conference, CORE.

User onboarding 

The GEMS team provides support during the onboarding process to help you get accustomed to the entity management software. As well as training to assist you with your understanding of the system, our team offers implementation services to develop and support your GEMS solution. 

Regular training 

Free training sessions from GEMS experts ensure you keep on top of any new updates with the system so you can continue to grow your understanding of GEMS and maximize the system for your organization’s needs.  

GEMS certification 

Advance your GEMS platform proficiencies with our certification training curriculum covering framework best practices and key capabilities of the system. 

In-person conferences 

All GEMS clients can take advantage of global and regional workshops. These sessions allow you to improve your knowledge of the GEMS platform and stay up to date with new features and improvements. In-person events, like the annual CORE conference, allow you to meet GEMS experts in person and network with other industry peers while sharing best practices. 

Configuration

When onboarding to GEMS, you'll be able to configure it to meet your specific entity management needs. From creating personalized dashboards to setting up data snapshots, you can customize GEMS so you can easily find the most pertinent data points. Plus, you'll be able to implement a first-rate security matrix to ensure your data is only accessible to approved users.

24/7 customer support 

As a GEMS user, you’ll enjoy round-the-clock support from our team of experts. Whether you have a query or need urgent assistance, you can rest assured you’ll be speaking to a real person with a comprehensive understanding of GEMS, who can help resolve your issue in a timely manner. 

Discover how GEMS can improve your entity management processes today

Book a free demo